The Work 365 Pax8 Integration enables Pax8 portal data, such as subscriptions, to have a bi-directional sync with Work 365.

Prerequisites

There are three main steps in setting up the integration with Pax8 and Work 365

Step 1: Create the Integration user with the right permissions

Step 2: Collect the Integration information for the settings required in Work 365

Step 3: Creating the Provider Connection and entering the settings acquired in Step 2

Go to Work 365, “Administration” in the bottom-left menu. Next click on “Admin Hub” in the left menu.
- Under “Configuration” at the top of the screen, click on the “Integrations” tab.
- Look for Pax8 under Provider Integrations section and click on Create

User will be redirected to Pax8 integration page complete the details on the form

Field	Setting Value
Name	Name of the Integration
Environment	Environment type: Production or Sandbox Note: Pax8 does not have sandbox environment. If you want to setup test pax8 connector, make sure to select the environment as "Sandbox".
Endpoint URL	https://api.pax8.com
Application ID	From Pax8 portal provide Application ID
Application Secret	From Pax8 portal provide application secret
Country Code	Country Code i.e. United States
Currency Code	Currency i.e. $, Euro
Self Service Allowed	For Production: Select 'Yes' if self privileges are available to the company. Otherwise select 'No'. For Sandbox: Set as No
Bill on behalf of enabled	For Production: Select 'Yes' if Pax8 handles billing transactions. Otherwise select 'No'. For Sandbox: Set as No
Order approval required	For Production: Select 'Yes' if company's self service orders require approval. Otherwise select 'No' For Sandbox: Set as No

Click on the Save Button.

Go to Integrations and look for the Pax8 provider integration added in above step, click on the gear icon and select 'Verify Connectivity' to confirm if the connector is setup as expected

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Pax8 Integration is complete in Work 365

Sync Provider Accounts

Sync Provider Accounts' will run the background job and sync the customer accounts from Pax8 to Work 365 tenant

The table below shows the statuses of the subscriptions in Pax8 along with how these statutes are interpreted in Work 365.

#	Pax8 Subscription Status	Description	Interpreted in Work 365 as...
01	Active	Provisioning request complete	Active
02	Trial	Trial subscriptions offer free or discounted access for a limited time.	Active
03	Converted	Converted from trial	Active
04	Pending Activation	Requires Activation but has not yet been activated	Active
05	Activated	Requires Activation and has been activated	Active
06	Cancelled	Deprovisioning request complete	Inactive
07	Pending Cancel	Deprovisioning request pending	Inactive
08	Pending Manual	An associated manual provisioning task isn't started/completed	Inactive
09	Pending Automated	An associated automated provisioning task isn't started/completed	Inactive
10	Waiting For Details	Provisioning details are missing	Inactive