Adding Sender Policy Framework (SPF) records for Work 365

This document outlines the procedure for adding the SendGrid SPF records which will improve email delivery rates

Pre-requisites

Performing this configuration will require the following:

  • Work 365 Administrator Role user
  • Access to your DNS control panel with the ability to add/modify DNS records.

Time required

This configuration is expected to take approximately 10 minutes

Additional Notes

📘

Adding an SPF record does not guarantee that email will not be marked as spam; however, it does mark Work 365 / Sendgrid as permitted sender for your domain.

Procedure

  1. An SPF record is a TXT record added to your domain with the following format:
_v=spf1 include:[permitted-sender-1] include:[permitted-sender-2] … include:[permitted-sender-3] ~all_
  1. If your domain does not have an SPF record, create a new TXT record with the following value and a TTL of 3600 seconds
_v=spf1 ip4:149.72.41.211 ~all_
  1. If your domain already has an SPF record, you must modify that existing record by adding
_ip4:149.72.41.211 before the ~all_
  1. For example, if your domain already has an SPF record as follows
_v=spf1 include:spf.protection.outlook.com include:servers.mcsv.net ~all_
  1. The resulting record should look like
_v=spf1 include:spf.protection.outlook.com include:servers.mcsv.net ip4:149.72.41.211 ~all_

Once the record has been added, it may take up to 72 hours to come into effect.

👍

Your SPF record has been added