Private to Public

This article provides the steps to make your Self-Service Portal visible to your clients


Performing this task will require the following:

  • Portal Owner privileges

Time required

The configuration process is expected to take 5 minutes

Additional Notes

Make sure everything has been setup correctly before making your Self-Service Portal visible.


  1. If you see this message in your Self-Service Portal is set to private
  1. Navigate to: look for your Self-Service Portal's name and click on the menu options

  2. Go to the left-hand menu and click 'Security'

  1. Click on 'Site visibility'

  2. Click on 'Public' and click on the 'Set to public' button


Your Self-Service Portal is Public now