A manufacturer in Work 365 represents the original developer of a technology solution. Technology solutions created by manufacturers can resold by other distributers and service providers.

Microsoft is an example of both a manufacturer and a provider.

ISVs who have built their own technology solutions would be examples of both manufacturers and providers.

Note Microsoft distributors like TechData and Synnex would be providers as they resell Microsoft products. Direct CSP Partners would also be providers as they resell Microsoft products, and often provide their own value added services.

Manufacturers are added to products and subscriptions.

  • Navigate to Work 365 ➤ Manufacturers menu
  • By default, Microsoft is created as a Manufacturer
  • Create additional records for Manufacturers that are relevant to you.

See also Work 365 Providers.