My Work 365 Page presents key metrics and visualizations to facilitate a clear understanding to track performance, to identify areas for improvement, and to make strategic decisions.

Billing Contracts: This metric displays the number of Billing Contracts Consumed from the Billing Contracts to which a customer is entitled.
Work 365 license Expiration Date: Expiration Date of License.
Number of Customers: The number of active accounts with an active billing relationship as of the current month, providing a snapshot of the company's customer base and growth trends.
Seat Count: This represents the total number of licenses. It is the sum of the quantities of subscriptions that are not usage-based.
MRC: Monthly Recurring Cost derived from Active Billing Contract for the month. This does not include Active Billing Contracts that have not started.
MRR: "MRR" represents the Monthly Recurring Revenue derived from active billing contracts. This metric takes into account the recurring revenue from all active contracts.
Gross Margin %:This metric reveals the company's gross margin percentage, indicating the profitability of the subscription business after accounting for costs.

Visualizations

Revenue vs. Cost Comparison Chart: The chart provides a visual representation of the revenue and cost comparison over the past 12 months. Data for this chart is pulled from invoices, helping us analyze historical financial trends.
↓ Tool Tip (Data Comparison):The ↓ tool tip is a helpful feature that allows you to compare the current month's data with the previous month. Tracking performance over time enables to spot trends and assess progress.
Top Customers (By ACV USD): This section highlights the top 5 customers based on Annual Contract Value (ACV) in USD. Knowing the highest-value customers is essential for nurturing key accounts and focusing on customer success initiatives.
Top Products (Subscription Seat Count): This visualization showcases the most-purchased products based on subscription seat count. Understanding popular products helps the company tailor offerings to meet customer preferences and market demands.

Gross Margin and MRC Example:

In certain scenarios, the Gross Margin metric may display "n/a" when the Monthly Recurring Revenue (MRC) derived from all active billing contracts is 0. Let's take a look at an example below:

It's essential to keep in mind that Gross Margin is a valuable measure of profitability and cost efficiency when revenue is being generated from active billing contracts. In situations where there is no revenue for a particular period, the "n/a" display ensures transparency by indicating that the Gross Margin calculation is not applicable.